Orders & shipping
How fast is shipping?
Orders ship within 1–2 business days. Shipping is free on orders over $60.
Can I track my order?
Yes — you will receive a tracking link by email as soon as your order ships.
Products
Is SURFACE real silk?
No — and we won't pretend it is. SURFACE is a premium polyester satin with a smooth, cooling feel. A genuine 22-momme mulberry silk version is planned.
Are NOXFORM products medical devices?
No. NOXFORM products are consumer wellness and personal-care products. They are not intended to diagnose, treat, cure or prevent any disease or sleep disorder. If you suspect a breathing or sleep condition, consult a qualified healthcare professional.
How do I use AIR?
Wash and dry your nose, remove the backing, center the strip across the bridge of your nose, press for 15–20 seconds, and remove slowly in the morning.
Subscriptions
Can I subscribe to AIR refills?
The automatic refill program (save 15%) is launching soon. Until then, 90- and 180-night packs offer the same per-night savings.
Guarantee & returns
What is the 30-night guarantee?
Use your products consistently for up to 30 nights. If the routine is not right for you, contact us within 30 days of delivery — see our Satisfaction Guarantee.